Privacy Policy

Your privacy matters to us. This policy explains what data we collect, how we use it, and the choices you have.

Information We Collect

Account Information

When you create an account, we collect your phone number (used for OTP authentication), and optionally your name and email address. We use Firebase Authentication for secure phone verification — we never store your OTP codes.

Order Information

When you place an order, we collect your shipping address, contact details, and payment information. Payment processing is handled securely by Razorpay — we do not store your credit card or bank details on our servers.

Reading Data

If you use our eBook reader, we save your reading progress, bookmarks, and font preferences to provide a seamless reading experience across devices. This data is tied to your account and is not shared with third parties.

Browsing Activity

We collect anonymized data about how you browse our platform — pages viewed, search queries, books added to cart or wishlist. This helps us improve our recommendations and editorial curation. We do not sell this data to third parties.

How We Use Your Information

  • To process and deliver your orders
  • To provide access to purchased eBooks
  • To save your reading progress and bookmarks
  • To personalize your browsing experience
  • To improve our editorial curation and recommendations
  • To communicate about your orders and account
  • To prevent fraud and maintain security

Data Sharing

We do not sell your personal information. We share data only with:

  • Firebase (Google) — for authentication services
  • Razorpay — for payment processing
  • Shipping partners — for order delivery (name, address, phone only)

Data Security

We use industry-standard security measures including HTTPS encryption, secured database access, CSRF protection, and regular security reviews. EPUB files are served via time-limited signed URLs to prevent unauthorized access.

Your Rights

  • Access your personal data from your account page
  • Update your profile information at any time
  • Request deletion of your account by contacting us
  • Opt out of non-essential communications

Cookies

We use session cookies to keep you logged in and remember your cart contents. We do not use third-party tracking cookies or advertising cookies.

Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via your registered email or a notice on our platform.

Questions? If you have questions about your privacy or want to exercise your data rights, email us at info@bookzcart.in.

Last updated: February 2026